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How do I get started with a custom project?
Simply email me at christina@xtinadc.com or direct message me through Instagram or Facebook.
Do you require a deposit?
Yes, deposits are required for all projects. You can make your deposit directly on our policies page or I can send it over to you. The deposit will always go toward your total balance, and the remaining amount is due upon project completion. If you have any questions about the deposit or if you're all around unhappy with the work we provide you, please read the policies page then email us.
Do you have any bundle offers?
Yes, we offer custom bundle deals and monthly retainers to help you save. If you book 3 or more services, we’ll create a tailored package designed just for your needs. Reach out to us to discuss what you’re looking for, and we’ll build a custom offer that gives you more value for less.
How long will my project take?
The timeline for each project varies depending on the scope, but we’ll provide you with an estimated timeline when you place your order. Typically, most projects have a 2-4 day turn around, excluding weekends. If you need it done sooner, just ask. We will try our best to accommodate!
Do you charge for revisions?
We’re happy to make adjustments to your project as needed! The first round of revisions is free. After that, additional changes may incur a fee depending on the scope of the revisions. The cost of any further revisions will vary based on what needs to be updated, but we’ll let you know the details before proceeding.
Where do I pay the remainder of the balance?
You can pay the remainder of your balance under our services page.
Can I update my EPK, brand book or press article later?
Yes, edits are possible, but they will not be done by me directly. Once your project is complete, I’ll send you a Canva link that gives you full access. From there, you’ll be able to update and refine your materials on your own as your career or business grows. Please note that you may need Canva Pro to access certain features or make edits.
Why do I need to sign a contract?
A contract protects both you and us. It clearly outlines the scope of work, payment terms, timelines, and expectations so there’s no confusion. By signing, you know exactly what you’re getting and when, and we know we’ll be fairly compensated for our time and expertise.
The contract also ensures that if issues arise—such as missed payments, early cancellations, or changes in project scope—there are agreed-upon terms in place to handle them fairly. This keeps everything transparent, professional, and legally protected for both sides.
Are you hiring?
Not at the moment but most likely in the fall!
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