Deposits Can Be Made Here After Reading Our Policy and Contract.
DEPOSIT POLICY AND CONTRACT
XtinaDC LLC Deposit Policy and Contract
At XtinaDC LLC, we take great pride in delivering high-quality work to our clients, and our deposit policy is designed to protect both you as a client and us as a business. Please carefully read and understand the following terms before making a deposit:
Deposit Requirement: A non-refundable deposit is required before any work begins. The deposit amount will be communicated to you via email and is also listed on our website. This deposit secures your project in our schedule and covers initial project planning, design, and preparation.
Final Payment: The remainder of the payment is due upon project completion. If the remainder is not paid on time, we reserve the right to pursue legal action or publicly warn other companies via our social media channels. Failure to pay is a violation of our copyright and business practices and will be treated accordingly. This helps us protect our work and ensures that we can continue providing high-quality services.
Work Quality & Dissatisfaction: If, after receiving the completed work, you are dissatisfied, you are not required to pay the remaining balance. However, the deposit remains non-refundable as compensation for the time and effort invested in creating your work. Please note that you will not be permitted to use the work provided under these circumstances.
Refunds: If for any reason XtinaDC LLC fails to deliver the agreed-upon work, your deposit will be refunded in full.
Revisions: If you are unsatisfied with the work and require revisions, please email us with your concerns. The first round of revisions is free of charge. However, any subsequent revisions will incur an additional fee, based on the scope of the changes required. Minor changes such as grammatical errors or small element adjustments may be addressed for free, but larger, unrequested changes will incur a fee. The specific cost for revisions will depend on the extent of the changes.
By making a deposit, you acknowledge and agree to the terms outlined above. Our deposit policy is designed to protect our work, time, and resources, and we are committed to delivering high-quality results while maintaining professionalism and mutual respect throughout the project.
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If you have any questions or concerns about this policy, please don’t hesitate to reach out before making your deposit. Thank you for cooperating and we are very excited to work with you!
Christina Setliff
XtinaDC.com